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Sears has failed me regarding a refrigerator still under warranty. I have had no refrigerator all thru the holidays. I want to WARN all potential customers to never buy any appliances from Sears.


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I am in the same situation. My refrigerator needs repair and it has been 2 weeks and sears just will not cover warranties or help us at all.

They send me in circles on the phone and emails. They have basically told me that they can not help us and no service for warranty on parts or fridge. Please do not purchase from sears they do not back their name or product.

I bought a Kenmore Elite refrigerator and it is not even 3 years old. I am very sad for I have been their customer for years and never had problems before and that is why I purchased from them b

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