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Warranty
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I purchased a stackable one-unit washer dryer in October 2015 from Sears with the standard one-year warrantee. Several months after purchase it required a service call and supposedly the problem was fixed.

Several months later the EXACT SAME problem recurred -- and again allegedly fixed. Now, three weeks after the one year purchase date the EXACTE SAME PROBLEM has occurred for a third time.

Sears refused to honor the warrantee despite the fact that it was the SAME PROBLEM. I could fully accept and understand if there was a new problem but C'mon Folks (as President Obama says)....

THIS IS TERRIBLE PUBLIC RELATIONS AND TERRIBLE BRAND BUILDING ALLEGIANCE AND JUST TERRIBLE IN GENERAL

Product or Service Mentioned: Sears Washing Machine Repair.

Reason of review: Warranty issue.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

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Anonymous
Bear, Delaware, United States #1238180

A warranty is like insurance,when you dont have it nothing can be done about it.

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