I purchased a stackable one-unit washer dryer in October 2015 from Sears with the standard one-year warrantee.Several months after purchase it required a service call and supposedly the problem was fixed.
Several months later the EXACT SAME problem recurred -- and again allegedly fixed. Now, three weeks after the one year purchase date the EXACTE SAME PROBLEM has occurred for a third time.
Sears refused to honor the warrantee despite the fact that it was the SAME PROBLEM.I could fully accept and understand if there was a new problem but C'mon Folks (as President Obama says)....
THIS IS TERRIBLE PUBLIC RELATIONS AND TERRIBLE BRAND BUILDING ALLEGIANCE AND JUST TERRIBLE IN GENERAL
This person wrote the review because of warranty issue of sears washing machine repair from Sears. Reviewer claimed that he or she lost $1000 and wants Sears to have the product delivered.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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