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I purchased a refrigerator and was expected to receive it in 7 days on a Saturday. I felt like it was too long for not having a fridge at home but I got a good deal so decided to deal with having no fridge for a week.

The day off expecting my refrigerator I got a call saying my fridge was lost and would not be delivered. I do not understand how a 300 pound fridge gets lost.

I did not get answers and was told to call costumer service on Monday. I canceled my order and went to Lowes, purchased the same refrigerator and was delivered the next day.

Product or Service Mentioned: Whirlpool Refrigerator.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

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