I called Sears customer service ,as i need some information about my snow blower , could hardly understand the person on the phone. they would not give me the information i needed ,i ask too speak to a manger and he hung up on me,I need help as snow is on the way .
shopping at sears is a real joke they might have a lower price but that is all ,poor service in stores as well ,sales reps. should be able to answer questions about what they are selling ,not true as i knew more then he did ,i can see why stores are closing , it is a pain to shop their
Product or Service Mentioned: Sears Customer Care.
Reason of review: Poor customer service.
Preferred solution: Try too help would be nice and people who you can understand.
I didn't like: Hung up on me.