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Went to make a credit card payment at the Lakeside Mall Sterling Hts. MI location.

The sale woman of Indian/Pakistan descent was irritated and rolled her eyes became I only wanted to make a change payment. She repeatedly stated that she was going to be awhile because there was only two service members on the floor her being one of them.

The more I waited patiently the more irritated she became and suggested that I go see the sales associates in the mattress department.

Once I pay off my washing machine I will never purchase another appliance from Sears. Your associates are warm and friendly til the purchase and resort to Rude bothersome representatives after the purchase?

That's why I allowed my previous Sears account to close out from 2011 and this account will also close once my purchase is paid in full.

Never Again,

Review about: Sears Customer Care.

Reason of review: Problems with payment.

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