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Product or Service Quality

I bought a Kenmore Elite in 2012. It ruptured a discharge hose 13 months later and dumped water all over my kitchen and basement.

After writing a certified letter to the exec VP of marketing, they came and fixed it and put a new motor on and other components. The error codes have persisted ever since. Another motor, another mother board on and on. You schedule their incompetent repair techs to come out and they just guess, never once did they check resistance to determine where the actual problem was.

They order parts and show up over three weeks later to fix it. Then they don't even fix it.

More error code problems. Never ever buy Sears ***.

This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $500. The author is overall dissatisfied with Sears. The most disappointing about kenmore elite dishwasher from Sears was poor quality and abominable customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Sears.

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