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1 comment

One year ago I purchased a Kenmore elite refrigerator I lost all the food in my freezer and now my refrigerator. Since Sears techs are booked until the middle to March they referred me to a sub contractor but they can't repair until Tuesday which makes me without a frig for 6 days. I was having a baby shower but unable to because I don't have a frig even tried purchasing a small one but not big enough.

Now I understand why Sears is going out of business their products are horrible plus when they break down you can't get a service person for a week. I did call enclosed number but all they keeps saying was we will repair on Tuesday that doesn't help me.

If Sears gave me a free product I wouldn't take it.


Product or Service Mentioned: Kenmore Refrigerator.

Reason of review: Damaged or defective.

Monetary Loss: $1000.

Preferred solution: Full refund.

I didn't like: Horrible products.

Company wrote 0 private or public responses to the review from Feb 23.
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It you think waiting a week is bad your in for a real treat. Wait until the subcontractor shows up will tell you he has to order parts and it will never get done.

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