Not resolved

Sears 22HP, 46", Kohler engine tractor. Two year old tractor-inpossible to start from new-choke only opened half way.

Diehard Battery DIED the 2nd year. Motor mounts loose, first year, then fell out. Service call, parts ordered, One week wait for initial appointment. Nine days for parts before 2nd appointment.

Day before installation, parts not here. Called Customer Service-robotic person with pat answers, "we're sorry, I understand your frustration". Spoke with such a heavy accent that I couldn't understand her. Called again, could barely hear person for all the laughing in background.

No wonder Sears is closing stores. Will never buy from Sears again.

Product or Service Mentioned: Craftsman 13ax90yt001 Lawn Tractor.

Reason of review: Bad quality.

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