Sears has a policy that you must return within 30 days of purchase, not delivery. I bought shorts for my son, who doesn't live with me, so I had to wait to see him.
Plus, I had been out of town because my mom was in the hospital. When I attempted return, I was within 30 days of delivery, but not purchase. They wouldn't even give me a store credit to Sears or Kmart. I basically lost the cost of the purchase.
:( I checked several other department stores for their return policy. None are so strict! I won't be ordering from Sears on line anymore.
I don't feel they are customer oriented.
Reason of review: Return, Exchange or Cancellation Policy.
I didn't like: Return policy, Unfair return policy.