i purchased three clothing items (after driving 24 miles RT) only to find when i arrived home that two out of three of the items still had the security clamps on them.
there is no email contact on sears.com, and four out of four 800 numbers i called all gave me the same answer. closed. doesn't even specify hours to call back. just 'try your call again later.'
did live chat & got a customer service number, & the live rep said the number good 7 AM to 10 PM. apparently NOT!!!! even the 800 help doesn't have correct info. infuriating. will NEVER buy anything from sears again.
Product or Service Mentioned: Sears Customer Care.
Reason of review: Poor customer service.