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i purchased three clothing items (after driving 24 miles RT) only to find when i arrived home that two out of three of the items still had the security clamps on them.

there is no email contact on, and four out of four 800 numbers i called all gave me the same answer. closed. doesn't even specify hours to call back. just 'try your call again later.'

did live chat & got a customer service number, & the live rep said the number good 7 AM to 10 PM. apparently NOT!!!! even the 800 help doesn't have correct info. infuriating. will NEVER buy anything from sears again.

Product or Service Mentioned: Sears Customer Care.

Reason of review: Poor customer service.

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why do you need a phone number or email? just take them back with your receipt, tags get taken off.

people are human, you know. they make mistakes.

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