I asked to have a new card in my name mailed to me. Person said many things, many many things.
I worked in banks and am not the average customer. Ultimately, I could fill in data to all her arguments that would validate my request. Her goal was to not provide the service I requested. To the extent of having difficulty getting off the phone with her.
I sensed she was too strongly defiant and decided to peacefully exit the phone call. She had strength to hold me on the phone somehow and even wanted to know what I planned to do next. I of course was avoiding further conflict if at all possible. I HAD to tell her for real.
she would not hang up or let me go until I did. This is ridiculous.
Can you make sure my mailed request for cards has been processed?
Melinda Rose Carbajal Account:512072253628698 Please. I am scared to call now.
Monetary Loss: $8500.