I purchased this item from sears east ridge it was an item that was return for damaged part, then it was resold to me unknowingly. I tried to have the part replaced after three different phone # I finally got some service, all was fine and all I had to do was go to sears and show my recipe and all information stating that I could pickup a new one and they would send a truck to pickup and old one.
I got there I was tossed from one person to the other, no one knows nothing even the manager.
No one bothered to see if there was any information on the computer about my problem. THEY Lost all my business.