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I needed an attachment for my vacuum. Looked online and their website indicated that there were several in the store.

When I went to the store to pick one up, there weren't any on the shelf. I asked the less than helpful cashier if there was another place they may be. "No" was the response. No response like "let me check"....just "No".

I went back online, ordered it for store pickup, received a text in 5 minutes that the product was available. Went back and bought.

Product or Service Mentioned: Sears Cashier.

Reason of review: Poor customer service.

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