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Update by user May 13, 2021

Found the exact part at Lowes after searching online. It would have been very helpful if they said it could be found elsewhere.

Original review posted by user May 13, 2021

I had purchased a trimmer a couple of years ago. it wasn't used much, just on grass occasionally.

The orange cap/cover/circle over the line spool broke apart from the part that locks into the trimmer. Sears said the part is discontinued and that is that.

I am very frustrated I spent any money at Sears. Our family has purchased from sears for at least 4 generations.

User's recommendation: choose another company.

Monetary Loss: $65.

Preferred solution: Let the company propose a solution.

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It's discontinued, do you expect them to pull the part of their a ss? No one cares how many generations of your family has shopped there. They'll be lucky to still be in business by this time next year.


You're rude and quite grumpy. I hope you find how to appropriately communicate with people.

How do you know it was discontinued?

I found what I needed at Lowes. All they had to say was it can be found elsewhere.

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