I am dealing between sears and demar now and no one is taking responsibility for anything or know where my package is. All the Demar website on has is that on 12/20 at 8:13 PM they received my shipment information which is infuriating enough since the item was ordered on 12/12 with an estimated arrival of 12/21.
How did they not receive any information regarding the shipment of my item until the night before! Then they have in transit 12/20 at 10:07 pm when I call them they say all they know is it is in transit not what distribution center it is going to in my area. They say once it arrives to a distribution center near me they will call me to set up an appointment to deliver my item. The approximated time for that will be 7 to ten business day!!
ARE YOU KIDDING ME!! I am looking for my package to be delivered at this point after January 1st! I WILL NEVER ORDER OFF SEARS OR ANY OF ITS AFFILIATED WEBISTES AGAIN. Oh and as for DEMAR WORST CUSTOMER SERVICE EVER!
I will be reporting both businesses to the better business bureau. I recommmend all of you consumers with this situation do too.
Product or Service Mentioned: Sears Delivery Service.
Monetary Loss: $500.