On 12/15/2010, I ordered an item from Sears.COM and received notice that it should be delivered by 12/20/2010. On 12/21/2010, I received another email stating the delivery date had changed to 12/28/2010.
I had paid for 2-day UPS service and tried to get that refunded.
However, Sears says that is an 'independent vendor' on their site and I have to go to them. They gave me their number, which is never answered by a live person.
AVOID ordering from Sears.com as you do not know from whom you are buying and Sears.com does NOT stand behind what they purportedly sell.