I bought a $250 dehumidifier. I got a recall notice, and after I jump through a bunch of hoops, the factory will refund me $160.
Apparently the difference went into the pockets of Sears. I tried to call sears, and explain about the recall, and all I want is a replacement, and I have the deluxe warranty that I paid extra for. After I spend 3 h on the phone getting bounced around and disconnected, they try to claim they have no record of my purchase. Then they say the warrany is invalid in the case of a recall.
I cant even get a replacement.
Well, Sears says TOUGH LUCK!! NEVER WILL I EVER buy anything at Sears again!!!!!
Product or Service Mentioned: Sears Replacement.
Monetary Loss: $90.