Not resolved
1 comment

Last Sears order or buy for me ever. I ordered a Craftsman Tool Box set rolling cabinet with two other boxes to set on top.

I have waited a long time to get one. The rolling box was delivered 4 days ago and I was going to put together on the weekend. I opened the rolling cabinet box and the back and corner have some big dents. The shipping box was fine so it appears it was packaged this way.

I called customer service and told I couldn't get a replacement because their policy is they only accept past 3 days and this was the 4th day. I asked where this was stated and they said on my receipt. This is not listed on my online receipt anywhere. I'm 60 years old and have been a customer of Sears most of my life and have spent a considerable amount of money and still do.

They got my last dollar. Deeply disappointed!

Review about: Craftsman Tool Chest.

Reason of review: Damaged or defective.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
h.kitchener
Columbia, South Carolina, United States #1301874

You are remembering the old Sears, Roebuck & Co. we all grew up with.

That is no longer. I stopped buying from Sears a few years ago and have never missed them.

You May Also Like