Last Sears order or buy for me ever. I ordered a Craftsman Tool Box set rolling cabinet with two other boxes to set on top.
I have waited a long time to get one. The rolling box was delivered 4 days ago and I was going to put together on the weekend. I opened the rolling cabinet box and the back and corner have some big dents. The shipping box was fine so it appears it was packaged this way.
I called customer service and told I couldn't get a replacement because their policy is they only accept past 3 days and this was the 4th day. I asked where this was stated and they said on my receipt. This is not listed on my online receipt anywhere. I'm 60 years old and have been a customer of Sears most of my life and have spent a considerable amount of money and still do.
They got my last dollar. Deeply disappointed!
Product or Service Mentioned: Craftsman Tool Chest.
Reason of review: Damaged or defective.