I made a purchase on March. 30, 2013 for a pair of shoes, I received the wrong size, I requested a return label to return the shoes since the error was Sears Merchant error not my own I was declined a prepaid return label.
I had to pay to ship the shoes back. In addition to that. Received a run around as to who to ship the shoes back to I spoke to Sears outside Merchant Beston shoes they informed me they cannot accept the shoes I contacted Sears and received the same response. After 8-10 phone calls LATER I was I instructed to ship the shoes back to Beston shoes and Beston Shoes would.
Notify Sears of my return so I could receive my refund it is now May. 20, 2013 and I am still awaiting my *** Refund what the *** seems to be the issue here?
Never again will. I order anything ever from Sears and every opportunity I get I will provide my input on how my order was not handled professionally or in a timely matter!!
Monetary Loss: $70.