Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Sears is the worst department to get things to get fixed with there dept. They give false info.

I will tell my friends and co workers had horrible experience I had with them. THEY DONT LISTEN TO THERE RECORDINGS AFTER THEY TOLD ME everything is recorded They told me one thing and never except responsibilities for they recorded A person was very bad to me and they act if they dont care I will purchase nothing more from sears I have a dish washer and ref. But now I regret to say I will shop someplace else.

I hope this review goes out to everyone on site.

Product or Service Mentioned: Sears Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Phone customer service, No solution, Delivery process outsourced and broken, Lack of product support.

  • Sears Bad Reviews
Company wrote 0 public responses to the review from Aug 29, 2016.
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