Sears Canada sent someone to repair our KitchenAid fridge/freezer. we got a quote at the first visit but 2 weeks later, the repairman called us before he arrived to say that it was going to cost $1200-1500 (quote was $800 parts & labour).

We called Sears to confirm the original quote then made the repairman sit thru the call again so that it was indisputable. He then scratched our cork floor & bent the freezer drawer rail during his repair so we're left with a big scar on the floor and derailed freezer drawer every time we open it!

Product or Service Mentioned: Sears Repair.

Monetary Loss: $900.

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