I purchased a HP DC7700 refurbished computer on NOV. 21 It was not delivered until DEC.
24 buy JAN 10 it had quit working and was coding DIMMS problems which means replacing the motherboard costing more than the computer I paid SEARS list price $183.99 plus $10.49 tax total $194.48 shipping was free over $150.00 plus i was supposed to get a savings promo offer of -$30.24 total $164.24 my billing amount paid to sears was $185.28 i am no rocket scientist but the math doesnt work not only adid i not get the discount but was sold a junk computer it was rebuilt by a company called JOY systems this purchase was not a joy at all i buy products on line every day this is buy far the worst transaction i ever had SEARS passed the buck to joy systems no one there EVER answers my e mails or telephone calls i paid SEARS i expect SEARS to back up the products it sells.
I fell like joy systems is a fraud running a scam selling junk computers sears has not answered my e mails and customer service puts you on hold and runs you in circles for hours there service reps can hardly even speak english what happened to that great AMERICAN company named SEARS ? All i want is a computer that works
Product or Service Mentioned: Sears Shipping Service.
Monetary Loss: $185.