Not resolved
0 comments

I purchased a Kenmore Elite Food Processor in 2010.I have moved and in the process, I lost the receipt.

I figured they could look it up and would be no problem. I have had to replace this piece of junk one other time and never even had to present the receipt. Now, I go to the store and they refuse to help me. I called the Kenmore number and the 4myhome number and all I get is transferred to another individual that cannot seem to help.

On the box of my item, it clearly states a 5 year warranty and a LIFETIME motor warranty. They refuse to honor their own warranty. It sucks. I just built a house and purchased thousands of dollars worth of appliances and have had trouble with the dishwasher already.

Sears bites. I will never purchase anything from them again. I just want my item replaced like they should. Instead, they offer me a gift card that won't even cover the price I paid for the item.

Everything is computerized now, there is no reason, they couldn't find it if they WANTED to.I say we should boycott sears from now on.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like