I called sears to let them know of the problem I was having with my washing machine. They said over the phone that it was the pump and ordered on and told me to call them when the part came in.
I called them and got an appointment 2 weeks later. The repairman came and installed the pump, but the machine was still not working. He then said it was the computer system and told me he would order another one and when it came in to call. The part came the next day and again I have another appointment 2 weeks out.
This is the third time I have had a problem with sears like this. The repairmen come out and never have parts on the machine.
It does not say much for their products if they are so busy with repairs. Will never again buy anthing or have a service contract with them either and will let anybody I know to stay away from sears.
Product or Service Mentioned: Sears Repair.