RUN FROM SEARS!! TERRIBLE CUSTOMER SERVICE!!
They do the delay, delay, delay tactic, telling you that you will be contacted within 24-48 hours, over & over & OVER AGAIN. No call back!! The whole experience from start to finish was exasperating. I had all this bad experience (Too long & detailed to go into)in 2 states with them, just to make a purchase.
PLUS the refrigerator (A Kenmore of course) makes more noise than any old refrigerator I ever had!! IF SEARS EXECUTIVES WONDER WHY SEARS HAS TAKEN A DIVE IN SALES, THEY MAY WANT TO READ & LISTEN TO IT'S VERY OWN CUSTOMERS!
I spoke to the Oakbrook general manager in person, 2 days after my purchase. Said he would call in 24-48 hours. Never called.
Even after I then started calling everyday! I then requested the regional & distr. mgrs to call, SAME STORY!
This has been going on 7 weeks now. DO NOT buy from SEARS!!
Product or Service Mentioned: Sears Manager.