I called in a Tuesday and scheduled the next available appt for the following Friday. They scheduled the appt window from 3-6.
No one called or arrived. I called at 7:00 to see what happened and the customer service agent said e would find out and call me within 30 minutes. I never got a call back. I again called on Saturday and the agent told me the next available appt would be the following Friday.
Will never use Sears Home Services again. POOR POOR customer service.
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