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I called in a Tuesday and scheduled the next available appt for the following Friday.They scheduled the appt window from 3-6.

No one called or arrived. I called at 7:00 to see what happened and the customer service agent said e would find out and call me within 30 minutes. I never got a call back. I again called on Saturday and the agent told me the next available appt would be the following Friday.

Will never use Sears Home Services again.POOR POOR customer service.

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