Worst customer service. there own employees have no idea when the products are suppose to be delivered and to whom to contact for delivery information.
They will do whatever they can to put you on hold for hours. Do yourself a favor and stay away from sears. Worst business communication I have ever seen.
I am suprised this company is still somehow up and running. Wouldn't take long till it goes bankrupt if they keep this customer service up.
This person wrote the review because of problem with delivery at Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.