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our dishwasher was leaking water so i contacted sears home services. a sears technician came out twice, but the problem was not fixed. they suggested i sign up for sears home warranty, which i did. a technician from always affordable repairs came and took a look at the...
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1.0
#1385391
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I had an appointment for an appliance tech to come and evaluate a Kenmore Range. On the morning of the appointment the tech called me and asked me what model and serial number were on the range. He asked if I could msg him a picture of this information which I did. He...
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#1385037
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Scheduled our Vent cleaning for Thursday 10-18-2018 set between 1 and 5 pm arrival. At 5:04 PM I contacted the same number to be told that once they finished the home that they were in now there was just one more house before they would come to our house. That's just...
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2.5
I didn't like
  • Abominable customer service
#1385007
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My oven, which I purchased from sears and it has an extended warranty, has been broken now for two weeks. I make my money by baking and this is absolutely unsatisfactory. They said if the product is broken and they can't fix it, they will give you another one. We all...
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1.0
#1384978
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6-18-2018 I went to sears in the Edison mall on Fort Myers to pay my 7-25-18 the Sears credit cards $2374.89, I paid CASH,the casher gave a RECEIPT CASH TOTAL 2374.89. Becase it is a big money ,so I checked and read again,again. Until I got JUIY the statement , show l...
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#1384252
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The refrigerator broke down and they sent out three texts and detect deemed it non-repairable they were supposed to give us a new refrigerator and they agree to it and now it's time to give us the refrigerator and they keep giving us the run-around they won't answer...
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AeternumVale
AeternumVale

Try also the info for Sears at https: //searspurchaseprotect.com. There is information there that hopefully can get you the resolution you need. Three months is a long time an...

AeternumVale
AeternumVale

I understand where you are coming from. Although the bankruptcy proceedings for Sears are underway, it may take longer than expected and anticipated for your purchase to be te...

1.0
#1383745
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Sears - Mater Protection Agreement
In 2016 I bought a 55" Samsung TV that, in order to use its full functions, it should be thru its remote control. Well, the control is broken and Sears said that the control is no covered by this "master protection agreement" for which I paid $527.99. The first time I...
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#1382971
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I bought myself a Kenmore washer and dryer. It was on back order for 60 days I had to cancel my order and redo my order. After 3 weeks I finally got my washer and dryer but wait I said the door is not on the correct side. So the delivery guy said call customer...
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1.0
#1382701
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I filled bankruptcy and Sears was one of the creditors. After the court discharged the bk I continued to receive threatening letters and calls from Sears. I told one them to stop and they said no that I needed to send them a “letter of explanation.” I told the idiot on...
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1.0
#1382208
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Contact Sears

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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biggest piece of junk ever sold owned 3 of them gave two away still trying to start the third one...im glad to see sears go under it was a long time coming... Adios Sears have been going down hill for years I feel sorry for those who lost there pensions but that's the...
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#1382089
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