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We sechuled an in-Home Service Repair on our 54” Craftsman Zero Mower. When we sechuled we told the Representative what we needed in detail. His name was Joe & he gave us a price of $149.99 plus tax. This was to include service, blades and to check the belts. We were...
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#1284559
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I have been waiting after 5 phone calls (someone will call you back) to see who forge my name on a delivery of a riding lawn mower. They don't care about fraud, all they care about is sending emails for to buy from them. They insisted that I be there to sign for the...
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2.0
I didn't like
  • Made numerous calls emailed and have not gotten a response
  • Rude staff
#1284483
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first order did not arrive, was told I had to cancel and reorder but wouldn't get a refund for 7 to 10 days, so I reordered (dumb move on my part). The second order no one can tell me where it is. When I call the store it was supposed to be delivered to, no one answers...
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Anonymous
Red

QUOTE : " (dumb move on my part). " ... that said, may I congratulate you for learning from the incident ? Nothing is ever a total loss if you learn from it, and that makes yo...

1.4
#1284436
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Well said and incredibly accurate! When an independent repair contractor refuses to work with Sears, the 'heads up' is their refusal to expedite service due to their business not being paid for the work that they did for Sears. However, the manufacturer warranty still...
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#1284289
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Purchased a new fridge on 6/02/18, super excited it was my very first brand new fridge. 15 days later it quit on a Saturday after I re-stocked it. I have called the repair number numerous times along with sears. Was told to live out of an ice chest for the time being....
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Butler, Missouri
#1284069
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Sears - Don’t have anything that I want

I come to sears at Lacey every week to ask about a specific vacuum that I want and they always tell me oh we don’t have on stock right now but we ordered it, why do you put something for sale that you don’t have it it wasting my time and my gas to come every week I just opened an account with sears and I’m thinking to cancel and never come to the store anymore.
#1283566
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Thank you for taking the time and effort to outline the issues and problems with Sears regarding your purchase on line. I hope that what the Pissed consumer forum contains here can get some relief while you chose to either obtaining a refund for your purchase or actual...
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1.3
#1283371
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I bought a bicycle I thought from Sears but it seems to be a third party. I have the emails saying the product was fullfilled and shipped. The tracking # https://www.fedex.com/apps/fedextrack/?tracknumbers=781145981135 says it has not been picked up from seller. Called...
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2.2
#1283103
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Sears - Unsatisfactory service!!

Took 2 months to get my washing machine fixed. The day it was fixed, my refrigerator stopped working, 6 weeks so far, he here now trying to fix it. So much more, but to exhausted to go over the details again, like it matters, nothing will be do e anyway. Sears doesn't care that there service customer service is crap!! Never again woll i buy anything from sears!!
#1282574
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Contact Sears

Mailing Address:
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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Sears Recently Discussed

 
the drivers arrived early and then complained that I was not there. The 800 number called me and I said I would be there in less than 5 minutes. They argued (driver) I said that 10 minutes ago. I had There were aggravated, threaten to leave despite be being LITERALLY 1...
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3.1
I liked
  • Website
#1282472
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