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NUMBER TO CALL AT SEARS FOR COMPLAINTS

If you need assistance for something you purchased at Sears, call 800-479-****. That is an executive dept. that can help you more than anyone else. Don't call the regular service or delivery dept unless you want to talk to someone in Guatemala or the Philippines. I...
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582 comments
#2181664

If you need assistance for something you purchased at Sears, call 800-479-****. That is an executive dept. How does one call 800-479-**** for a complaint?

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ID
#136693 Review #136693 is a subjective opinion of poster.
Location
Round Rock, Texas

Not able to get assistance with missing tool

We received the 3 tool sets that we ordered but in one set a tool was missing, I would like you to send me the missing part. I need to speak or get in touch with customer service, this is a Christmas gift and this is very frustrating to not be able to contact you. My phone number is 906-399-**** and my email is ltriest@***.com.
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ID
#4166525 Review #4166525 is a subjective opinion of poster.
Preferred solution
Part that I did not receive, part number43607, socket 12pt, std inch 1/4 from the CM 230PCS MTS Set

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Had to order same tool twice to recieve one set , but I have been charged twice for same thing....

On 10-26-22 I ordered two tools on line from sears OR#911******-**.90 recieved only part of order,tried to contact customer service, no luck no answer , so I reordered the tool again on 11-7-22 Or# 911******-**.53, now why am I paying twice for the same tool? Used my paypal account, which I am about to contact and tell them not to pay the 71.53 because it should have been here the first time... Regards Carl Sivec

User's recommendation: order one item at a time.....

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ID
#4165267 Review #4165267 is a subjective opinion of poster.
Location
Burton, Michigan
Pros
  • Still a fair company
Cons
  • Customer service is almost none
Loss
$72
Preferred solution
one of the charges refunded to my paypal account ...

No review!

I am one of your rewards members and I have a change of apartment number of the same address that I am living.
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ID
#4162826 Review #4162826 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

$800 no refrigerator and no refund

It's been a month, the refrigerator I ordered didn't even leave the warehouse. I called and canceled the order, and now it's been three weeks and I can't get a refund. They have said please give us 72 hours several times and nothing. It's complete *** and I will never consider sears for anything ever again. I've resorted to my credit card company to dispute the charge. Thanks for nothing except anger and spoiled food. Get *** sears, it's no wonder you're going out of business.

User's recommendation: Don't ever buy from sears.

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ID
#4155460 Review #4155460 is a subjective opinion of poster.
Cons
  • Everything about it
Loss
$800
Preferred solution
Full refund

Oven racks

We have received our racks and after asking numerous times for the measurements to determine if they would fit they do not fit. The gentleman assured me that they would. You will be hearing from me. I am very upset about this.

User's recommendation: Non.

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ID
#4150510 Review #4150510 is a subjective opinion of poster.
Location
North Tonawanda, New York

Need help, talk to live try to purchase a product

I'm trying to buy a washer dryer, Are you *** kidding me!! I'm trying to buy some thing from you & all I get is I have to write 100 symbols?! no wonder your out of business! I purchased a bicycle from you guys 50 years ago ,now all I get is animated text crap! well I guess I'm going to buy from anyone but you! I really wanted to buy from you ! well *** YOU!

User's recommendation: don't shop at sears! that's said.

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ID
#4145523 Review #4145523 is a subjective opinion of poster.
Location
Pacajus, Ceara
Preferred solution
a *** washer dryer

Lein on my property

Sears has put a lien on my property for something I never purchased and I want to know why and then I want the lien off my property
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