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Sears - Big Dent
I Went to Sears in Savannah ,Ga walk the showroom floor pick out a $599 refrigerator it was delivered 2 Days later with A Big Dent in the freezer Door the delivery men assured me I would get a replacement door 2 months later nothing I’ve called the Dumb 1-800 #...
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#1236197
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I purchased a SEARS elite down draft dual fuel range on 3/18/2018 for $3,333.32 less a 10% discount of $386.33. The stove was delivered damaged on 3/30/2018. This stove was to be picked up and replaced with a new stove on 4/7/2018. This stove was also damaged. The...
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#1236172
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Ordered new LG washer and dryer set ($1723.51) 4/15/2018. The set was delivered on 4/17/2018. Outstanding, right? Hold that thought!!! Dryer was dented on the left back corner. Installers turned it on and it sounded like someone beating on a tin roof with a hammer....
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#1236140
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On April 13, 2018 I had a sears technician come to my house to fix my washing machine. He did the diagnostic and had to order parts. I paid in full. They should be installed on April 20, 2018. My problem is that I cannot speak to anyone in America!!! The "customer...
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1.4
I liked
  • Technician
I didn't like
  • Customer service
#1236086
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I’ve been trying to get washer fixed had warranty for washer at the time sears technician waited for my warranty to run out to say nothing wrong with washer Thats not true my washer made my clothes smell Stretched out my Victoria Secret my clothes fated from turning so...
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#1235059
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Reported the dent in the freezer door of the freezer drawer. Was assured the drawer would be ordered and replaced. Only they ordered an inside tray for the freezer. Once I called to have them order the stainless portion which was damaged, they said the 1 yr warranty...
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#1234509
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Paid extra to have a washing machine delivered on Sat. Was scheduled between 12-5. At 5 machine still never showed up. Sit on hold for 45 minutes and was assured that the machine would be delivered today still and the driver would be calling. 2 hours later no call and...
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1.0
#1233717
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I have spent hours on the phone trying to get resolution of a refrigerator which was defective on delivery and is now a big box in my kitchen that has no use. The compressor quit working, after the original defect of nonworking lights was fixed. I have now been without...
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2.0
#1233529
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I was promiseda credit of $150 to my card and never received it. My delighted reading machine came with damage and my mistake i decided to keep it as long as they keep their endof the bargain of my 150reimbursement. It was never received and each time i call they...
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1.0
#1233258
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Contact Sears

Mailing Address:
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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We bought a Kenmore refrigerator 2 years ago the icemaker never functioned properly sears was called twice to repair the repair only only worked about 3 months than would break again refrigerator no longer under warranty we called sears again to repair they sent tech...
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3.2
I liked
  • I like the look of the product of the product
I didn't like
  • Performance of the product
#1232914
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