I have purchased Die Hard boots forever. Always been great. Picked up a pair at Sears and after wearing for 1 hour the right tongue went right to the point that it created pain. Took them back to exchange (that was a nightmare) and had to get one through...Read more
My refrigerator broke on June 22 this year. Today is Aug 16th...I was so happy we purchased the "master" protection plan..... WAS?!? I had no idea how difficult it would be to fix a fridge?? They have been to my house 4 times, ordered parts, flushed it, recharged it...Read more
I didn't like
- Any of it
The Westgate mall store is closing the first week in September so they have discounted everything, well maybe not. As a avid sears shopper for years I have a unique perspective as to Sears so called sale. Since I am buying a new house I am on a quest to buy all new...Read more
I purchased a mattress and adjustable base at the Sears store at the Desoto Square mall on 7/6/18. The 1st mattress and adjustable base were delivered on 7/16/18. Upon Delivery the mattress had holes and the delivery person put the power box between the bottom of the...Read more
I purchased a wall mounted fan from the Sears "Marketplace". I purchased it for a room that was being renovated, so I didn't install it right away. About a week after it was installed, my grandchildren were staying the weekend and slept in the room with the newly...Read more
I didn't like
- Poor response from sears
Sears - Horrible.
Have bought there for years. Never again. .manager in Ada Ok rude. Diddnt get what i wanted. Was supposed to be on 1 year intrest free . They put it on my card and i have to deduct other spending then call them about intrest free every month. Will never buy from them again, am tearing up my card.
June 29,2018 My 88 year old father in law called to have his refrigerator looked at because the light did not work after changing the bulb. We called a place in New Jersey, Sharon Hill Service Center. The service repair man came out after waiting a couple weeks and we...Read more
Lets start by saying I will never buy anything from Sears again. I purchased a Kenmore gas range in 2015 for about $800.00. The stove control board shorted out twice in the first year. The repair man refused to replace the stove saying he would be fined by the company....Read more
Spent a lot of time deciding which window AC unit to purchase to replace our ailing Kenmore unit that was nearly 9 years old, and had functioned well. The kicker was that the unit needed to cool to 60 degrees, which the old unit did. Ordered from Sears.com, picked up...Read more
Had my washer delivered. They forgot the fabric softener dispenser. Called customer service. They are in the Phillapines. They can’t call the truck to see if it’s left behind there. But they can mail it to me in 10 days. I have one weeks laundry waiting to get done so...Read more
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