Sears Reviews and Complaints
Add to comparisonCustomers don't like
- Poor customer service
- Delivery experience
- Service
Customers like
- Price
- I will like it when they are out of business
- Product
With Official Company Response
NUMBER TO CALL AT SEARS FOR COMPLAINTS
Bought a refrigerator from Sears outlet that was returned and tested. That was 20 years ago and it's doing great. Bought a new Electrolux French door new from sears (very ex...
Don't buy items that had been repaired at Sears, they are stealing your money. I happened to me twice. Learned my lesson the hard way.
If you work for citibank why wouldn't you have a Sears credit card. That is who handles all of sears credit. In store cards and Sears Mastercard. Seems you should have read yo...
You should have read the Contract... I'm sure u didn't leave w merchandise and not sign something....
With Official Company Response
SEARS RIDICULOUS RETURN POLICY--NEVER SHOPPING THERE AGAIN!!
We purchased a mattress set at Sears. We are Seniors who still belive in integrity. So when we got told that the display model was 75% off, we believed them. (Could have purch...
What is Sears becoming I know it's rough these days everybody is shopping online but if you're still shopping at Sears like I have for 35 years also I rely on them don't make ...
You might be right kid about the laptops but 36 dolars a month for a table saw and a 14inch band saw at a reasonable price is no joke and theu are both craftsman which are kn...
It is completely a scam we did this and ended up with them taking money out of an account for a year for 400.00 worth of merchandise. My brother in law ended up paying 2000.00...
With Official Company Response
Sears Executives - Louis D'Ambrosio, Edward Lampert, Brian Carey
Why would anyone be surprised by Sears' horrible customer service, they obviously have fallen to one of the worse companies in America.
Sears you are hanging by a thread the only good thing you have is joe boxer clothing
Have you reviewed your contract. Does it state anything about deadlines or breach of contract, etc?
Here it is the 21 and still no call back or working shower or countertops
- Do not pick up the phone during work hours
- Communication and process
- Warranty
- Price
- Kitchen remodel
Makes so glad i am able to fix my own stuff. The newer stuff may take some research but i can do it and fix the issue...techs are trained monkeys sometimes.
Terrible situation.Appliances were fine until they were computerized.Your complaint is wayyyyy too long ; I understood everything after the first paragraph - but you're probab...
- Worst customer service ever
- Lack of accountability
- 7 service call policy unacceptable
Ordered new LG washer and dryer set ($1723.51) 4/15/2018. The set was delivered on 4/17/2018. Outstanding, right? Hold that thought!!! Dryer was dented on the left back corner...
The WORST experience ever with this purchase and this company. What should have been a very easy process has turned into a nightmare! I went online and purchased a craftsman p...