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Sears review in Key West, Florida: Certain employees that are employed there are rude.

5.0
Details
I was in key west for vacation I was a little depress walking in the an asking for help didn't quite get the young ladies name but she had long blonde hair and walking like she was an important so I believe it was the back of the store and ask the young lady who had name tag her name was Grace she was so helpful an respectful and greeted me with so polite she helped me with everything I needed
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Review
#1720692 Review #1720692 is a subjective opinion of poster.
Service
Sears Customer Care
Reason of review
Asking for help when employee walking around the store refused to help
Preferred solution
Baby clothing
4.7
Details
I recently contacted Sears customer service about my account, because I was charged a late fee. The customer service representative was rude and told me to mail my payment in earlier. She stated that she would credit my account for the late payment fee. I explained to...
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Review
#1714210 Review #1714210 is a subjective opinion of poster.
Service
Sears Customer Care
Pros
  • Good place to shop
Cons
  • Telephone customer service is poor
Reason of review
Poor customer service
5.0
Details
I recieved a call and email to participate in a hiring event for Sears. Im inquiring if I am being considered to re hire? I was let go july 25th for going over my points. I'd really like to have my job back, I've since moved back closer to Winter park area. I was late...
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Review
#1698946 Review #1698946 is a subjective opinion of poster.
Service
Sears Manager
Pros
  • Great customer service
Cons
  • Huge turn over with job
  • Inability to offer a reasonable solution
Reason of review
Work Experience or Job Application

Sears review in New York, New York: Without washer 5 months and as we speak

4.6
Details
Sears review - Without washer 5 months and as we speak
Had kept all appointments and the technician showed up alot of times ordered parts. Appt made such a long time to get then the same would happen tec came out ordered parts still no washer fixed. Still in process. I need reimbursement I work can’t get in touch wit master protection people.
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Review
#1673379 Review #1673379 is a subjective opinion of poster.
5.0
Details
PLEASE DO NOT LEAVE ME Hello, I am a 65-year-old mother, grandmother and great grandmother. From the time I got married (three times) and started housekeeping I have purchased Sears Kenmore appliances. I have purchased and I currently have several of the following...
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1 comment
Anonymous
#1741978

Never publish personal information on an open internet website forum.

Review
#1639448 Review #1639448 is a subjective opinion of poster.
Product
Kenmore Freezer
Reason of review
no longer can use
5.0
Details

Update by user Dec 13, 2018

Ownership and resources by Pissed Consumer and Sears :)

Original review posted by user Dec 13, 2018

Dear Review #1416561: With the filing of bankruptcy for Sears, the cleanup process is lengthy and has brought about significant changes and corrections to rectify past and present problems. As a former Q&A floor...
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Resolved
Review
#1422529 Review #1422529 is a subjective opinion of poster.
Service
Sears Customer Care
5.0
Details
To whom it may concern, I Purchased a refrigerator from Sears August 10 refrigerator was delivered, The company that delivered the refrigerator was two men and a truck they damage the floor. As of today the floor has not been repaired the technician that they sent out...
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Review
#1400867 Review #1400867 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$300
Preferred solution
Let the company propose a solution

Sears review in Brookfield, Wisconsin: In home service

4.8
Details
On august 22 I scheduled a appointment on August 23 for service of our refridgerater the service tech missed the appt. and we were available , but the tech did not follow instructions on the service order. "service dept" Rescheduled us for August 31. This is totaly unacceptable!!! We need service NOW. Long term customer very upset, Please help. Henry D. Schneider 262 567 8695 or 262 893 0914
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Review
#1339738 Review #1339738 is a subjective opinion of poster.
Service
Sears Refrigerator Repair
Reason of review
Poor customer service
5.0
Details
Good Day! After a little footwork and validation testing of an email to the Sears Advocacy and Customer Escalation department, I wanted to pass along the following unto you to help obtain assistance when contacting Sears. Please note that Sears requests email contact...
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Review
#1287489 Review #1287489 is a subjective opinion of poster.
Pros
  • Willingness to help
  • Craig for his willigness to help find a solution to the problem
  • Immediate response
Cons
  • No longer carry a necessary part
  • Long depute process
  • Being passed back and forth on the phone
Reason of review
Good customer service

Contact Sears Customer Service

Website:
www.sears.com
Mailing Address:
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
All Sears Contacts

Sears Products and Services Reviews

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Latest Question

Sears Questions
5.0
Details
I have had my Kenmore Elite washing machine for about 4 years now. In the beginning it worked just fine only getting an uneven load notice occasionally but worked fine the rest of the time. I had the machine looked at recently because the uneven load notice came on...
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Review
#1262769 Review #1262769 is a subjective opinion of poster.
Product
Kenmore Washing Machine
Reason of review
Bad quality
Preferred solution
Let the company propose a solution