San Diego, California
3 comments
Not resolved

ISSUE NOT RESOLVED

BEWARE OF SEARS.COM. AND Spectrum Superstore with a website of builderdepot.com

I made the mistake of purchasing 5 CASES OF 3M 8233 RESPIRATORS from Sears.com.

It seems that in actuality it is shipped by a company called Spectrum Superstore with a website of builderdepot.com that is selling through Sears.com. This company rarely answers the phone, shipped us ONLY 5 RESPIRATORS not the 5 cases of 20 units for a total of 100 units I ordered for over $150.00. Then blamed Sears, and me taking NO RESPONSIBILITY FOR THEIR LISTING BEING THE PROBLEM. Offering to refund me $80.00 of my $151.00 purchase and then I can keep the 5 Disposable respirators. I purchased them @ approx $1.50 each and they want me to keep 5 @ over $16.00 each OBVIOUSLY they are mathematically challenged and pulling a SCAM.

Sears just says sorry you have to deal with Spectrum Superstore even though you bought the product from Sears.com. Spectrum Superstore says you have to fill out a refund request on their website which will email you where AND how to return the product but that email has never shown up. Yes, I checked my spam folder. Not even spam catches an email that was not sent ;-). Anyhow, my recourse was to dispute the charge through my credit card company. Sears and this company Spectrum Superstore are really pulling a scam here and needs to be stopped

Review about: 3M 8233 Particulate Respirator.

I didn't like: Never do business again.

Review #783392 is a subjective opinion of a user.

3.0
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / $151
Preferred solution Deliver product or service ordered

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Anonymous
Bedford, New Hampshire, United States #1279709

This very thing has happened to me with a microwave. I am now stuck with a defective microwave that I paid $300.00 for.

harrycigar
Cleveland, Ohio, United States #1257595

lesson learned!

Sears is going bust.....they will get in bed with any fly by night company to get some cash in their pocket.

What a shame, they used to be a great company with great products. I still have a Sears furnace from from 30 years, still working great.

No more, after all these dumb MBA's baby boomers got into Sear's.

Anonymous
Fort Lauderdale, Florida, United States #1187403

Same happened to us we went to Sears and they ordered air-conditioner we were sent a condenser neither company would admit they were wrong .

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