2 comments

The sears in Moorestown NJ has not taken off a 545.99 charge from my credit card that was returned 6 months ago.No matter who I call, I cant' get it taken care of.

It's in "corporates" hands now. Greatest part - I'm paying 27.55% on a purchase that I don't even have and had to pay for the unit and finance charges so my credit doesn't get ruined till they straighten it out. That's over 1,000.00 dollars out of my pocket and I cant' pay my mortgage!!!

I have never dealtt with such incompetence in all my life.

Monetary Loss: $549.

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Anonymous
Kent, England, United Kingdom #40492

MommyofTwins is right,especially the return receipt.They can cross reference the transactions.

If this was done by phone or delivery it might be tougher-do remember dates and times?

When and if it does get straightend out make sure they refund all interest and fees related to the wrong charges as well.

Anonymous
#40195

Do you have the original receipt and the receipt they gave you when you returned the thing?

If you have both, call your credit card company and do a chargeback. Show them the "proof" and the credit card company can deal with Sears.

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