Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store

I purchased a new Whirlpool French door bottom mount refrigerator (WRF736SDAW) from Sears.It didn't take long for me to realize my mistake.

The refrigerator's condenser and evaporator motors, as well as the compressor are very loud. About eight months after my purchase I noticed a loud machinery motor type sound coming from the refrigerator. A Sears technician came out and told me this was a diffuser motor and it was normal. When I questioned him about the frequency and high level of sound I was informed that's how Whirlpool refrigerators sound.

A couple months later the sound became louder and more frequent. Whirlpool sent out one of their service technicians who basically said the same thing. A short time after that service call the refrigerator started making a loud popping noise. I called Whirlpool and told them I was dissatisfied with the product and asked for a pro-rated exchange, they denied my request and told me to contact Sears.

On the telephone Sears said they would do a pro-rated exchange but I had to go to the Sears store. When I arrived at the store where I purchased the product they said they didn't do pro-rated exchanges but would check with corporate and call me back.

I've never heard back from Sears.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of whirlpool wrf736sdaw refrigerator. Sears needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned whirlpool wrf736sdaw refrigerator in their reviews. You may find this information helpful for further shopping at Sears.

Had an Experience with Sears?

Write a review


Terms of Service
Post Comment

You May Also Like

DON'T TRUST FRIGIDAIRE OR SEARS Sears "...I opened the freezer to get something out for dinner....and the inside of the freezer looked like a murder had taken place..." Read more NEVER WILL BUY ANYTHING FROM SEARS AGAIN. Sears "NEVER WILL BUY ANYTHING FROM SEARS AGAIN. After supporting a local (ILLINOIS) company for years, our family has made a decision to never shop at SEARS again. The customer service..." Read more Sears - Mower broken for 3 months not repaired correct Sears "My Sears Craftsman riding mower has not worked all summer. My grass is so high my Golden Lab was snake bitten. The vet bill was $100. The service "techs" are..." Read more Sears - Worst Consumer Experience of My Life Sears "6/19-Went to local Sears store and purchased a stove top. Received email receipt and was told we would get contacted the next day for delivery/installation info. We were never contacted..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA Little Caesars "To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Usaa - Unbelievable Usaa "Recently I was involved in an accident where upon approaching a light another driver who was stopped behind a much larger vehicle pulled out at the last minute in front..." Read more