Sears - Gladiator Gear
I recently ordered a Gladiator Storage Set that was posted as an "8 Piece Garage System". The picture showed 7 different storage boxes and a work bench for 8 pieces. The "bundle overview" also described set features as " (1) 2-door freestanding GearBox, (1) 5-drawer GearDrawer, (3) tall mobile Gearboxes, (2) 30 in. wall boxes, (1) 6 ft. maple adjustable height workbench."
I actually called Sears to verify this number and ordered it over the phone. When I received my email verification it showed 1 of each of the storage boxes, a work bench...the 3 "other' pieces were (2) gear track for hanging two of the boxes, (32) screws, and (4) end caps. Which I guess in their planning makes 8 pieces.
I called Sears 4 different times and dealt with 6 different people (asked for managers twice). Finally received an email telling me that their figuring was correct I would only be receiving 4 gearboxes a work bench and the 3 different accessories for a total of "8" products. I could cancel my order....
Their website was deceptive and verged on "bait and switch" as they advertised one thing and were prepared to send out another. Buyer Beware!!!
Review about: Gladiator Premium 8 Piece Garage Storage System.
Review #704290 is a subjective opinion of a user.