Norman, Oklahoma
1 comment
100% full Not resolved

My cooktop was installed in October 2013.The plastic covers on the top of the cooktop melted when I spilled a hot liquid.

I ordered 5 more and they were $18 each plus $10 shipping. These are flimsy plastic covers but don't last! I cannot get the old ones off so now I need a service repair person to come for a $99 diagnostic cost. Then the timer on the top of the cooktop quit working probably because liquid got down into the controls.

I am disgusted with this Sears product. Why would they sell a cooktop that has a cover that melts?? Why would the cooktop not be water proof?

Do not buy Sears!!I don't believe anyone who designed this cooktop cooks!I've never had a cooktop with a top that will melt!

Review about: Kenmore Elite Electric Cooktop.

I didn't like: Service, Poor product quality.

Review #619354 is a subjective opinion of a user.

1.0
Staff
PRODUCT OR SERVICE Sears Shipping Service
Reason of Review / Monetary Loss Bad quality / $1000
Preferred solution Deliver product or service ordered

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Anonymous
#981486

To repair the timer is $850!! Needless to say I did not get it repaired.

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