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Ordered thru Sears.

Ordered thru Sears.
Took back to Sears. They showed me where it came from Bluelan. They couldn't exchange or refund.
#1352199
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ordr/confirm number 876-855-888 so...after being told I would receive my washer and dryer on 9/7, received no email update that let me know date of install and delivery was changed to 9/11... It is now 9:11pm on Monday, 9/10/2018, and still no contact... after going...
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#1352177
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I purchased 2 $100 Sears digital gift cards through paypal digital gifts 2 years ago to use when I needed them for tires and batteries which I always purchase from Sears. Now when I have tried to use them I am told that they are invalid. I have talked to...
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3.4
I didn't like
  • Getting a runaround
#1352068
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Sears - Bad carburator on a craftsman lawn mower self propelled

I bought it April 3 2018 and used it for 3 times when carburator failed I took it to sears repair shop left it there for 3 weeks they didn’t fix it cause the warranty won’t cover fuel problems and now I don’t know what to do it’s still under company warranty and I didn’t buy sears protection plan
#1351785
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I have been trying all day to reach a Manager or a Supervisor to talk to about my dryer getting spots on our clothes ever since we bought the machine. We finally just figured out that it was actually from the dryer after running it empty and seeing some goo on the...
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#1351768
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I hate sears/ Kmart i would never buy anything from them again . I canceled my online order in May and i still haven't received a refund. They have no answers just transfer you from department to department. So know i am going to the news about this incredible ***...
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h.kitchener
h.kitchener

Sounds like you paid with a debit card----very, very dangerous as you found out. If you had paid with a credit card you would have been better protected. Now you know. But, ye...

#1351635
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I had an appointment for last Sat. Sears called and said that the tech. was sick and they had no backup. I asked them to re-schedule for next Saturday. She said they can't that far out so she scheduled me for Monday. I let her know that I could not do weekdays. Monday...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

#1351538
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Sears - Failed delivery

This morning I found out my delivery was canceled after paying over $2000 for a refrigerator that I had on layaway. In Addition they will be mailing me a refund check of the total price I paid for which I wasn’t made aware until I came into sears to inquire about my delivery that was suppose to come today. I wanted a fridge not a refund check!!!! -Venesa White
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
#1351452
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Sears - Bad service
I have over 7 service calls and over 2 months without fridge my next appointment is next month they care less about customer and treat you with disrespect . Issues from may until now is not fixed
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Anonymous
Felicity

I agree I'm in the same predicament terrible service and no regard for the elderly. They charged me $75.00 came out did nothing sent another service person charged me another ...

1.9
#1350973
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I depend $800 to have my ball joints replaced. 6 months and 1day later, I hear the familiar sound that led me to replace them in the first place. The counter guy says nothing he can do, it’s a faulty part. But they won’t honor their gaurentee. So they want to charge me...
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1.8
#1350534
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