we were due to receive a brand new dishwasher and installation under the my home protection warranty. (It took them 3 weeks just to figure out that a 15 year old part was unattainable). that was six weeks ago. 13 days ago, they dropped off a new dishwasher.. I was...Read more
Hello, Rightful Plaice! Please bear with me, as I post this as a follow up. My mother's fight has ended, and her order fulfilled, but I would like to impart the following information that may be of great help to you and others undergoing the same...Read more
i called at 230 pm 50 minutes on phone.found out nothing called the local store nothing.3 hrs on phone.called hub .no answers.8pm come by finally called another number and they tell me no one got there delivery in my area.the truck never went out.never got a...Read more
I didn't like
- Cost me and my wife money we could of been at work
- Poor customer service
- Lied to me all day
I had an appointment confirmed by email and call in for Monday may 21st. I arranged to take a day off to wait for the repair person. At 4:00 Friday I got an email saying to call, the appointment had to be rescheduled. I called and after speaking to several people was...Read more
Sears - Phone run around. emergency repairs oe week for someone to
need to wait one week (5/22). purchased kenmore elite model 795 74093 on 7/23/16 for3306.27 plus 499.99 protection. Not even 2 years and broke down. also replaced icemaker about a yr ago. No more SEARS!
Ordered patio table chairs April 26, now may 17 and no table. Was told the table will be in at pick up location by May 7, no one at the location can give any details and find the table. Email say it was delivered. Emails for reviewing the table I did not receive keep...Read more
Home Maintenance Service/Warranty/Protection Agreements (If Applicable to your situation & problem): The Federal Trade Commission has a Consumer Information page concerning warranties and subsequent definitions as to your the pursuit of action, should you want to delve...Read more
I bought plan for an expensive GE dryer. The drum is warped. Repair is covered by the plan. The new drum was ordered by the repairman on April 5th. It is May 16 th and the drum still hasnt been shipped. 5 rescheduled appointments and at least 15 calls later and...Read more
Thirteen months after my over was installed it stopped working. I felt that I had no option but to by a warranty. I did not purchase it at the time I purchased the oven because the warranty is $300 per year. When the Sears repair person came they said the oven had not...Read more
Thanks to all involved for helping to cut through the specifics and details. It is my hope that the feedback and contributions made wil get your desired outcome. I have communicated with a number of agencies and legislative authorities to address and sift through the...Read more
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