I've had two emails in the last week telling me I have bonus reward points to use but when you go to the checkout they don't show up on my account. (One was for $3 off any purchase of $3 or more at Sears and k-Mart. The other $5 off any $25 or more purchase at Sears or K-Mart)
This is not the first time this has happened. I think the emails are just to get the buyers in the store.
I just cancelled my membership, it's not worth the aggravation.
I think Sears CEO must be purposely destroying the company so it can be sold and broken up.
Product or Service Mentioned: Sears Rewards Program.
Reason of review: Not as described.