Not resolved

I purchased a item online and had it shipped to the store with hopes I will receive within a few days. I purchased on a Thursday and was told it would be in store on the following Tuesday.

Which didn't happen didn't receive the item till 2 weeks later. I found that very disturbing that it took that long for a comforter set to be delivered. I called daily after the expected date and was told it was processing but could never give me a date of delivery. This has been the worst experience ever with a online item.

I spoke with a associate and was told that they would credit me 10% of my order which was $5.00 basically my shipping cost.

Yes I said to the associate that is all $5.00 after this I will never order from Sears again. LOST A CUSTOMER....

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

I didn't like: Delivery is terrible.

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