Purchased new oven for my mobile home, and paid to have the old one removed and replaced with a new one via a telephone call to Sears..
However, What was termed a "normal" installation was insufficient according to the installer, so I was forced to pay an additional whopping $255 at the time of installation. Sears knew it was an old gas unit, and they certainly should have known what was necessary to accomodate the newer type oven (ie removing old external vent) without charging additional exorbitant fees to do so, and certainly for not warning me that such charges were possible at the time my order was placed.
I'm extremely unhappy at having been so blindsided, and will make it a point to never buy another appliance, or for that matter, anything ELSE from Sears.
I realize now I should have cancelled the entire agreement and sent the unit back when this switcheroo surfaced! Buyer be forewarned!!
Product or Service Mentioned: Sears Installation.