I bought a dishwasher from sears and purchased the extended warranty. The first repair was a bad circuit board.
No power at all to the dishwasher. They came and repaired it. Second call exact thing. They came and repaired it.
Third call a month later - the exact thing. This time I asked for a new dishwasher. They told me the guy would have to come out and fix it and only on the fourth repair for the exact same thing could I get a new dishwasher. And that process takes a long verification and a six to eight week wait.
Seriously. NEVER buy an appliance from Sears. They should have replaced my dishwasher on the second call. Clearly they are using used parts on a defective dishwasher.
Shame on them.
No wonder they are losing so many customers.
Product or Service Mentioned: Kenmore Dishwasher.
Reason of review: Warranty issue.
Preferred solution: A new dishwasher.