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I bought a dishwasher from sears and purchased the extended warranty. The first repair was a bad circuit board.

No power at all to the dishwasher. They came and repaired it. Second call exact thing. They came and repaired it.

Third call a month later - the exact thing. This time I asked for a new dishwasher. They told me the guy would have to come out and fix it and only on the fourth repair for the exact same thing could I get a new dishwasher. And that process takes a long verification and a six to eight week wait.

Seriously. NEVER buy an appliance from Sears. They should have replaced my dishwasher on the second call. Clearly they are using used parts on a defective dishwasher.

Shame on them.

No wonder they are losing so many customers.

Product or Service Mentioned: Kenmore Dishwasher.

Reason of review: Warranty issue.

Preferred solution: A new dishwasher.

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