I placed on order online for two vacuum cleaners with Sears.com and they turned my order over to Choice Avenue. Choice Avenue took my money and closed their online storefront without shipping the items.
I keep getting the runaround trying to get a refund and had to close out my credit card to keep from being scammed again. I've been lied to repeatedly and Sears' customer service is a joke. When I call Customer Service, I get routed to India and their main job to to provide lip service.
There are hundreds of complaints online by people having the same thing happen to them when they try to get a refund. I will never do business with Sears again!
Product or Service Mentioned: Sears Shipping Service.
Monetary Loss: $279.