0 comments
1.0

Ordered something on April 28th and after waiting almost two months I looked online and saw they still had not shipped the item, so I cancelled it. They make it impossible to cancel an order!

I cancelled with sears by online chatting with an agent on their website, and i cancelled with the "seller" by messaging him on the website where it sends him an email. Sears told me I would get a refund, but no, they have to ask the seller to give me the refund! The seller ignored my request to cancel and ignored my request for a refund, he just kept sending me emails saying please wait the item is being shipped. It was not shipped, what they do is print a shipping label which puts it into the system and gives a tracking number, but they never actually bring the item to the post office or have it picked up.

For days i have been messaging the seller, who keeps ignoring my request to cancel and lying to me that the item has been shipped, and i keep saying no, i cancelled this item and dont want it anymore and i want my refund. I contacted sears by phone and online chat, they keep saying they will look into it but nothing happens.

User's recommendation: NEVER purchase anything from Sears.

Location: Orlando, Florida

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Sears Reviews

  1. 1557 reviews
  2. 566 reviews
  3. 338 reviews
  4. 103 reviews
  5. 33 reviews
Sears reviews