the drivers arrived early and then complained that I was not there. The 800 number called me and I said I would be there in less than 5 minutes.
They argued (driver) I said that 10 minutes ago. I had There were aggravated, threaten to leave despite be being LITERALLY 1 block away. when they arrived they said it would not fit and left. I have 3 other rowhomes on the same street next door to one another who all have washer and drier in the same location.
They were simply being lazy. The one driver who claimed to own the company threatened to beat the "shit" out of one of my workman who was not even talking to them. I had to call the police. Of course they drove away and never delivered my appliances.
WOW! that's all I can say.
I renovate houses for a living and buy, on aver 100 appliances a year. NEVER had this happen in 14 years.
Product or Service Mentioned: Sears Vehicle Driver.
Reason of review: Poor customer service.
Monetary Loss: $1200.
Preferred solution: Let the company propose a solution.
I liked: Website.