Sears is on life support and eddy refuses to pull the plug until he has your last dollar. Do not buy appliances or a extended warranty from sears.
There service department has gone down hill. Every good tech and even the best tech management ever has left. They are forcing techs to up sell every customer they come in contact with. If you do not follow orders you will be terminated.
When sears files bankruptcy your warranty will be useless. They have been trying to sell home services for a while and it's basically woth nothing anymore. They ran it in the dirt like everything else they do. I can't imagine any company would buy a service department that only has salespeople on there payroll and no technicians.
Buy your appliances and service from a local vendor that will be there in the future when you need them. Rochester NY
Product or Service Mentioned: Sears Protection Plan.
Reason of review: Not as described.