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ordered an item and was told it was sent, item did not arrive and tracking # was not known. After investigation it turns out they never had the item in stock, did not know when it will be in stock and it is looking like they made up a tracking #!!!

FRAUD!

ordered an item and was told it was sent, item did not arrive and tracking # was not known.

After investigation it turns out they never had the item in stock, did not know when it will be in stock and it is looking like they made up a tracking #!!! FRAUD!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of lack of accountability and poor customer service. Please immediately contact the author of this review to discuss problem with delivery of online order and associated monetary loss in the amount of $13. Sears needs to issue a full refund according to poster's claims.

Other people also mentioned online order in their reviews. You may find this information helpful for further shopping at Sears.

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