We ordered photos from Sears, paid for the photos and delivery and have been getting the run around. Every week we are told a different date to come back.
They kept my money and stole my memories.
The customer service is awful, when I asked them if they think it's right to scam people out of money and not give them what they paid for, her exact words were that it "was right" and nothing could be done. I went to the store several times only to be continually lied to. She had a sarcastic tone, and basically told me I won't be getting my photos even though I paid.
This was a scam that played on parents. They sent out an email on 4/4/2013 stating that photos needed to be ordered by 4/18/2013. I ordered mine on 4/4/2013 and have the receipt.
What a total SCAM. shame on sears and their lack of ownership to this situation that has scammed so many parents of their money and memories.
Product or Service Mentioned: Sears Delivery Service.
Monetary Loss: $40.