I called a sears store to see if they had an ereader that I needed, I was told there was 2 available. The lady told me she would put it on hold for me since I had to drive 40 minutes to get there.

When I arrived in that department I was told they did not have it on hold, and did not have any in stock. I was informed by the manager that I talked to someone in their customer service dept, who is really located out of state. The lady made it seem that she was at the sears that I was going to and that she was personally going to put it on hold.

They wasted my time and gas. I truly HATE sears and will never shop there again.

Product or Service Mentioned: Sears Manager.

Company wrote 0 public responses to the review from Dec 18, 2010.
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