We brought a washer offline asked us to call a confirm delivery they set up appointment for 515PM to 715PM. I work nights ok, great time.
we called comfirmed they called the next day (day of delivery) to comfirmed. had to leave for about 30 mins around 330PM, returned around 400PM waited to 630PM to delivery, checked phone messages, yes they called, comfirmed that no one was a left. Called customer service (SEARS) the rudest person and supervisor I have ever dealt with. They basically said to bad delivery is rescheduled for the next day, my fault.
Would not give local delivery phone number, my husband called store got local number, pick-up washer, and was informed that customer service is even rude to them (delivery contractors.
Review about: Sears Delivery Service.