We called for warranty service for an elite refrigerator and were given an appointment 2 weeks later. Two days before the appointment we were rescheduled for another week later!
Who can wait three weeks for a refrigerator repair?? We contacted the complaint dept and were essentially told to beat it. This is a high end piece of equipment and we have had trouble from day one. The refrigerator is junk and the service is also.
We have owned may Sears appliances over the past 30 years but will never purchase anything from Sears ever again.
Anyone who purchases Sears products Beware! What they tell you in the store is not what happens when you have the product in your home.
Product or Service Mentioned: Sears Repair.