I bought all my new applainces from Sears during my home remodel, the glass on my stove broke; so I called the warranty center. 7 days for a tech to come out and evaluate (evaluate what its broke I can see that) another one to two weeks for parts to come in.
So I am supposed to go two to three weeks without a stove!!! What a joke. I called the corp. number and asked if they can pre-order the top to save time; "that is not our policy - you will have to wait for a tech to evaluate" this is *** and bull what is wrong with these people.
I want the head of Sears to go a week with a family and no stove see how he likes it!!!
Monetary Loss: $600.